Frequently Asked Questions

No Matter How Complicated, Our Austin Plumbers Have Answers

Plumbing problems are always concerning because a small issue can become a big problem very quickly. It seems instinctual to panic every time something going wrong with piping and drains, but with our team of Austin plumbers on your side, you don’t have to worry.

Here are some common questions that often raise concern.

Do I have a leak?

You might be experiencing a leak if the exposed pipes in your home or facility are discolored or rusting, if there’s excess moisture at the pipe connections, if there’s mold growing inside your walls or under your carpet, or if your water has discoloration or a strange odor.

My sewer is backed up. What do I do?

It could possibly be caused by roots in the piping. One of our technicians will happily come to inspect the premises for you to determine whether the problem is inside or outside of your home or facility.

Why does my sink faucet drip when our toilet is flushed?

This is quite common and most likely caused by high water pressure. Try reducing the water pressure. If the problem persists, contact us to have your pressure reducing valve inspected by one of our team members.

Why is my water bill so high?

You most likely have a leak somewhere in your home or facility. Try inspecting manually for discoloration and moisture on your pipes. If you cannot find any evidence of a leak, contact one of our Austin plumbers for a more thorough inspection.

How do I repair frozen pipes?

Do not use any flammable devices to attempt to thaw your pipes. Apply heat to the frozen section of a pipe with a hair dryer or wrap a heating pad around the piping if possible. Open your faucet to allow water to flow and melt the ice inside of the pipes. If the problem persists or there is a significant amount of damage to your home due to the weather, contact one of our friendly technicians.

My dishwasher is not draining when it completes its cycle.

It is possible that the hose connecting to your kitchen sink was improperly installed. If that’s not the issue, your problem could be due to an inlet water solenoid valve that has malfunctioned. It’s best to contact one of our technicians when this occurs.

When in Doubt, Reach Out!

It’s always better to be safe than sorry when it comes to plumbing. Even if it’s a small leak or other issue, it can become dangerous if not tended to. That’s why our team is here to answer your calls whenever a problem occurs.

Contact us today by calling (512) 957-0485!

Why Hire the Plumb Masters?

  • Licensed & Background Checked Technicians

  • Solid Reputation Built on High-Quality Results

  • Selectively Handpicked Plumbing Staff

  • The Highest Quality Materials Used

  • Full-Service Plumbing Providers in the Area

  • Locally Owned & Operated

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